Tracking and
Omnibus Studies

In today’s fast-changing environment, understanding shifting customer behaviour is essential. Insight Survey offers tailored B2B tracking studies that allow businesses to monitor key metrics over time and respond to market changes with confidence.

We also provide cost-effective omnibus surveys – multi-client studies that combine shared sampling with individualised questions – enabling clients to gain exclusive insights at a fraction of the cost.

Custom Tracking Surveys for Ongoing Insight

Tracking surveys are ideal for organisations seeking to measure trends, monitor satisfaction, or evaluate brand perception over time. These longitudinal studies help to:

  • Track changing customer needs and perceptions
  • Benchmark performance against competitors
  • Inform ongoing marketing and product strategies
  • Identify emerging threats and opportunities


By using consistent measures across waves, clients can see how their market position evolves and make informed, data-backed decisions.

Cost-Effective Omnibus Survey Solutions

Omnibus surveys allow multiple clients to share a single survey instrument and sample, significantly lowering costs while retaining the ability to ask custom questions. Each participating client receives:

  • A set number of proprietary questions
  • Exclusive ownership of their data
  • A customised report
  • Shared responses to initial screening and demographic questions


This method enables faster fieldwork, reduced sampling error through larger respondent bases, and an ideal solution for businesses that are looking for insights without the full cost of a standalone study.

Examples of Available Omnibus Studies

Insight Survey offers a range of pre-developed omnibus studies based on client demand, including:

  • SA Small/Micro Owner Study (SMME < 20 employees)
  • SA Small and Medium Business Owner Study (1–250 employees)
  • South African IT Professional Study
  • South African HR Manager Study
  • South African General Practitioner Study


If you have a specific research need that could benefit from multi-client participation, we can design a new omnibus study tailored to your sector or topic of interest.

Summary

Tracking studies and omnibus surveys are practical, flexible tools that deliver timely insights while managing research budgets effectively. Whether you’re looking to measure brand progress over time or explore a niche audience in a shared-cost model, Insight Survey has the expertise and infrastructure to meet your needs. Let us help you stay informed, stay competitive, and stay ahead.

 

Let's Connect

Our team will respond within the next 24 hours, sooner if possible.
If the inquiry is more urgent, please call 021 045 0202 (Cape Town) or 010 140 5756 (Johannesburg).